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Awards and accreditations

Our story is not about being better than anyone else, it’s about being the best that we can be. We believe that is the key to our past, present and future successes.

AA 3 Star Hotel

Our 3 star rating benchmarks the quality of our guest accommodation, food offering and staff. You can be guaranteed a friendly welcome, good quality well-presented beds and furniture and freshly cooked food.

Hotel Booking Agents Association (HBBA)

HBAA is the events and hospitality association that drives, promotes and models good business between its members. It champions best practice, ethical working and sound commercial judgement, making HBAA membership the mark of quality assurance for our industry.

The Meetings Industry Association (MIA)

Assurance in Meetings (AIM) is the industry recognised mark of excellence which demonstrates clearly to customers that you truly are compliant, capable and competent. It ensures that we are fit for purpose and operate as decent and ethical organisation.

Investors In People (Gold)

IIP is a management framework for high performance through people. The prestigious accreditation is recognised across the world as a mark of excellence.

Innovative Business Tourism Partner (Leicestershire Promotions)

As part of Imago Venues, we were recognised as one of the best tourism businesses in Leicestershire with a Gold award for Innovative Business Tourism Partner.

Global Review Index

We use the Global Review Index (GRI) to benchmark our performance against competitors and manage our online reputation. It collates review data from 175 online travel agencies and review sites and our score of 87.8% puts us firmly ahead of local competitors such as Premier Inn Loughborough, Travelodge Loughborough, Ramada Loughborough and Quorn Country Hotel.